Frequently Asked Questions
General requirements & Drivers Qualifications
A: All drivers must hold a valid driving license for at least 2 years.
For groups A,B , the minimum age is 23 years of age.For larger groups the minimum age is strictly 25 years old.
A: Only drivers mentioned in the rental agreement are allowed to drive a Luangia Rents vehicle.
A: Yes, you may add an additional driver onto your rental agreement. This must be done at the time of rental. The additional driver must present a valid driving licence at time of rent. You can also add an additional driver onto your rental agreement during your rental. To do this the driver and the additional driver can visit Luangia Rents location. The additional driver must present a valid driving licence and must comply with age restrictions.
A: No. Towing is a violation of the rental agreement and is not permitted under any circumstances.
A: When you change the return location a higher rate may apply. Please contact Luangia Rents Office for details.
A: Luangia Rents vehicles, including 4-wheel drives, are to be operated only on regularly maintained roads. Off-road use is in violation of the rental agreement.
A: No, you are not allowed to remove any of the seats of the car.
A: Every hour in excess is calculated at 1/5 of daily rate.
A: In the case you return the car earlier than the agreed delivery date, there will be no refund.
A: If you should have the misfortune to suffer a breakdown, you should immediately contact Luangia rental office (+30) 26610 97530.
A: You should contact the police immediately, and then contact Luangia Rents and advise them on the situation.
A: No, there are exceptions for damages which are not covered by any insurance. Such cases are single damages to the lower part of the vehicle, wheels and tires. Also not covered are damages due to driving on an improper road surface, towing another vehicle, transfer of explosives, rallying, etc.